Private insurers’ claims denial puts profits ahead of health care

Lane S. Fulton





Anthem Blue Cross Blue Shield is headquartered on Virginia Avenue in downtown Indianapolis.

Seventy people have come to Indianapolis from across the country and recently risked arrest at Elevance Health headquarters. I was one of them. We were there for one simple reason: everyone needs health care, and private insurers like Elevance are making a killing by denying us care when we need it most.

Elevance renamed themselves Anthem Blue Cross Blue Shield in June. This new name reflects their desire, they say, to “elevate” and “advance” our health. Although Elevance has a dirty secret. Their record profits – $6.1 billion last year – are fueled by millions of denials of care to their own policyholders, like me.

I had six surgeries in three years at IU Health, Bloomington Hospital, and three of them were while I was covered by Anthem. During COVID-19, I got insurance through the Healthy Indiana Plan (HIP), which is part of Medicaid. I am now one of the 2 million Hoosiers who rely on this public program.

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