Why employers need to think beyond mental health apps and chatbots for their benefits

Why employers need to think beyond mental health apps and chatbots for their benefits

Mental health support in the workplace – and how it could be improved – has been a top topic of conversation for several years. But this mental health provider thinks the conversation hasn’t gone far enough yet.

While employers have prioritized the provision of mental health resources, only 44% have enough providers available for employees with more complex mental health needs, according to the Kaiser Family Foundations annual employer survey. . This means that employees end up with expensive off-grid providers or must rely on telehealth options that may not adequately cover the scope of mental health treatment.

To provide a more comprehensive experience, Williamsburg Therapy Group recently launched its new Employer Program at its headquarters in Brooklyn, New York. The program gives workers access to a concierge service with access to specialties such as behavioral therapists, child therapists for employees with families, psychologists and social workers. Employees can book appointment in person or telehealth for as low as $40 per session.

Read more: How to support employees struggling with their mental health

“A big issue with the current infrastructure is access to high-quality care,” says Jesse Gomez, chief revenue officer at Williamsburg Therapy Group. “The care gap is that if you’re an employee of a specific company and you leverage your insurance through a network of providers, they’re [often] too flooded. Yet companies still expect people to deal with these issues and they really haven’t provided them with the resources to address them.”

According to the KFF survey, only 22% of employers are “very satisfied” with the overall availability of mental health care providers for their employees. Without proper resources, employees are left to fend for themselves, impacting their job performance and overall well-being, Gomez says.

“Mental health is going to mean different things to different people,” Gomez says. “Many employers have checked [mental health] box with an application on employee phones giving them access to behavioral solutions. It’s really not going to do much to help that person or that parent whose son or daughter may be dealing with suicidal tendencies or addiction issues, or who’s going on a rampage or has ADHD.”

Read more: Could ketamine psychotherapy be the next big mental health benefit?

The current system processes a very narrow field of mental health, according to Gomez, and it doesn’t take into account member experience or patient outcomes. At Williamsburg Therapy Group, employees don’t have to compromise for less adequate care because of cost or settle for blanket care because a provider doesn’t offer more specialized or niche services.

In partnership with businesses both in-person and online, Williamsburg Therapy Group also offers access to online modules on how to deal with lower level mental health issues, such as how to deal with bullying and bullying. ‘burnout. So far, six companies have partnered with Williamsburg Therapy Group. Manufacturing accessible and immediate care is essential to support an employee inside and outside the workplace.

“If you don’t provide your employees with timely access to these services, it will invariably have an impact on the work they do, on the culture of the company, and on their ability to do their jobs effectively and manage the burnout,” Gomez says. “You need to be able to provide your employees with a way to present themselves as themselves and perform at their best day in and day out.”

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