Centivo's Virtual Primary Care Practice Receives NCQA Patient-Centered Medical Home Recognition

Centivo’s Virtual Primary Care Practice Receives NCQA Patient-Centered Medical Home Recognition

LA VEGAS, November 15, 2022 /PRNewswire/ — Centivo, a new breed of self-funded employer health plan anchored around leading value-based care providers, today announced at HLTH that its virtual primary care practice has received recognition from the Patient-Centered Medical Home (PCMH) by the National Quality Assurance Committee (NCQA). 10,000+ practices (with 50,000+ clinicians) recognized by NCQA and Centivo success mark one of the first virtual primary care practices to receive PCMH recognition. “NCQA’s recognition of Patient-Centered Medical Homes raises the bar in defining high-quality care by emphasizing access, health information technology, and patient-focused coordinated care. patients,” the NCQA president said. Margaret E. O’Kane. “The recognition shows that Centivo Virtual Primary Care has the tools, systems and resources to provide its patients with the right care, at the right time.”

The NCQA’s PCMH recognition program is the most widely adopted PCMH assessment program in the nation. It was developed to assess whether clinicians’ practices function as medical houses and to recognize them for their efforts. The NCQA PCMH standards emphasize the use of systematic, patient-centered, and coordinated care that promotes patient access, communication, and engagement.

“Being recognized as one of the first patient-centric virtual medical centers is a proud and exciting time for all of us here at Centivo and our virtual primary care team,” said Dr. Wayne Jenkins, Chief Physician at Centivo. “From the beginning, we have developed our virtual capabilities to make the patient experience equivalent to best-in-class advanced primary care. PCMH recognition is a true honor and validation of our approach and success.”

Unlike many virtual care offerings that come with traditional health plans, Centivo’s virtual primary care practice is fully integrated with Centivo’s basic health plan. This integration is important because it allows primary care physicians to coordinate all care, including specialty care, within the network. Plus, Centivo’s signature partnership plan offers free primary care for all visits, whether virtual or in-person.

“Key to our success, and PCMH recognition, is our full range of virtual primary care services and capabilities that can be accessed in a very convenient and timely manner,” said Dr. Jane Sailer, Medical Director of Centivo Virtual Care. “It’s been so rewarding to engage with our patients, get to know them, and show them that virtual care can be truly great, comprehensive care.”

“We have seen firsthand the quality, convenience and valuable advice provided by Dr. Sailer and his team and have received excellent feedback from our fellow members,” said Andrew Starling at Starling Automotive, a car dealership with locations in the southeast. “Congratulations to the Centivo Virtual Primary Care team for achieving this PCMH recognition.”

To learn more, visit vpc.centivo.com.

About Centivo

Centivo is an innovative health plan for self-funded employers, whose mission is to provide affordable, high-quality health care to the millions of workers who struggle to pay their medical bills. Anchored around a primary care-based ACO model, Centivo saves employers 15-30% over traditional insurers. Employees also realize significant savings through our free primary care (including virtual), predictable co-payment, and no-deductible benefit plan design. Centivo works with employers ranging from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

About the NCQA

NCQA is a private, nonprofit organization dedicated to improving the quality of health care. The NCQA accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key performance areas. The NCQA’s Healthcare Efficiency Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare. The NCQA website (ncqa.org) contains information to help consumers, employers and others make more informed healthcare choices. NCQA can be found online at ncqa.org, on Twitter @ncqaon Facebook at facebook.com/NCQA.org/ and on LinkedIn at linkedin.com/company/ncqa.

Media Contact:
Bruce Lee
E-mail: [email protected]
Phone: 203-895-2214

SOURCE Centivo


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